Willdesk: Live Chat&AI Chatbot

Channelwill 提供 · 無料プランあり.

4.8 (355) Shopifyで 4,688 件のShopifyストアで利用

どのストアが使っているかを確認 — 国別、共起インストール、競合ギャップ → Proでロック解除

このアプリを管理

開発者プロフィールを認証してバッジを獲得し、アプリの信頼を築きましょう。

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot

Shopifyで入手 →

Willdesk: Live Chat&AI Chatbot について

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages. Branded Self-service widget,with Trackingmore API default, no extra tracking app AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales Manage the inbox tickets from multiple social media, Chat, Email in a help desk Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump Multi-store integration with support for customization of Fonts, FAQs, and Style もっと見る閉じる

最終確認日：July 12, 2026 · Fresh

アプリの詳細

開発者: Channelwill
カテゴリー: Marketing & conversion
料金: 無料プランあり
評価: 4.8 (355) Shopifyで

主な機能

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot

連携先：

Checkout, Dropshipman,SEO Ant, Gmail, Zoho,Outlook, Godady, Klaviyo,Mailchimp,One, Messsenger，Microsoft 365, Parcel Panel, Loloyal loyalty, Shopify Flow, TrackingMore, EcomSend Pop Ups

3 件のプラン · 無料から · 7 日間の無料トライアル

Free

無料

$16.90/month

$89.90/month

Shopify App Storeに掲載されているプランと価格です。

評価とレビュー

79 件のShopify App Storeレビューに基づく

矢印を使って個々のレビューを読めます

Excellent; the team is very professional.

— Momfree

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— TITAN X

Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place. One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the de...

— Pixel Burn Custom Laser Creations

very good , still getting to know it but it is helping a lot

— Wildhunter.ie

客服服务快速有效

— Wildflower Cases

love it

— IblazeVape

Excellent support.

— TrinkTiger

Incredible platform and quick customer service. Super affordable and has everything that we need

— Kotomi

I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.

— Crystals Wholesale USA

I like the app, and already use it for 1 month, but some features working not correctly. I've already reported several times about 1 month ago and still nothing is fixed. This is really easy fixed and they completely ignore me. I'm afraid that if something important will be in the future, they also will not fix it. 1. Staff can't edit/add Macros. And I have to add all macros manually - this is rea...

— WoodenCrew

This app sent a random automated reply to one of our customers, even though we had disabled the chatbot and any AI agent. Too risky. Not recommended.

— TARTA GELATINA

HIGHLY DISAPPOINTED WITH THE SUPPORT TEAM! I subscribed to the Pro plan with WillDesk, expecting access to all premium features. However, since ChannelWill took over, I've noticed that these features are still not enabled. Although the ChannelWill support team has confirmed that I'm on the Pro plan, they mentioned it's the previous model and haven't activated the premium features. This situation i...

— Orgacia

This is a great app. I use it to manage all my stores customer support. Easier for the team to manage different communication methods in one centralized place.

— Home n Hearts

Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!

— ventify.pro

Great customer service from the staff, very efficient app, AI bot is also very good once trained. Highly Recommend

— MDC Water

The service of Niccoe B. Is extremely good! The reply was very prompt and it was extremely helpful to me!

— KivenLighting

Met my needs very well and responded positively

— YAMAN

The app include built-in live translation for chat conversations.

— GeboTools.sk

Big thanks to Sophie for helping us fix our issue so quickly. The app is incredibly easy to use, even for beginners, and we highly recommend it!

— SARTORIAL OG

J'ai reçu un super service, les réponses sont claires et rapides. Les personnes sont gentilles, elles nous donnent des conseils faciles à suivre et nous font avancer plus vite dans la configuration du chat. Merci beaucoup

— Argola Cosmétique

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