Listrak: Email, SMS & Identity

We moved to Shopify in Merch and then transitioned from Klaviyo to Listrak in July. We expected the process to feel overwhelming, but Listrak made the transition incredibly smooth. Eric, who led the migration of our program, was outstanding. He took the time to truly understand our brand, our goals, and how we communicate with our customers, which made a noticeable difference in how well everythin...

My ten-year partnership with Listrak has been defined by consistent performance and steadfast support. They guided us through three website migrations and a merger, and throughout every transition, they remained dependable and attentive. Their customer service has truly become the standard by which I evaluate all other partnerships. My account representative, Tattie-Grace, is exceptionally respon...

Working with Listrak and Shopify has been a seamless experience for our team! The integration has been smooth + reliable, making it easy to connect our store data directly into Listrak. Great solution for any Shopify brand looking to elevate retention marketing.

We’ve been with Listrak since Bronto sunsetted in 2022, and it’s been an outstanding partnership from day one. We run all email campaigns for three different brands through Listrak, and we also manage SMS marketing for two of them on the platform. What initially drew us to Listrak was their dedicated account management team, which made the transition seamless. The dashboarding and reporting functi...

Listrak is an excellent partner. Intuitive platform to use. It's easy to get your SMS and email subscribers enrolled through pop ups, landing pages, etc. Campaigns (triggered, broadcast, etc.) are simple to build and can be sent to the right audiences at the right time. Their team is with you all the way to give advice, feedback, and support to help your programs succeed.

We have used Listrak for email for several years now because we love how customizable it is. The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do t...

Listrak has been a fantastic tool for us at Perfumania. It’s super easy to use, with detailed analytics that really help us understand our campaigns. The email tools make creating and managing campaigns a breeze, and the personalization options have boosted our conversions. Our Listrak rep has always been beyond amazing, and the whole team is always quick to jump in and help us get the most out of...

I have been working with Listrak for over 6 years and I am very happy with this tool. It's a great tool to stay engaged with your consumers and prospects. Their team is dedicated to help which is always appreciated

Listrak has redefined what it means to provide a white-glove service, distinguishing themselves from other ESP's. From the very beginning, their team has been exceptionally supportive during our onboarding process, guiding us in acclimating to the platform and continuing to help us create effective flows, marketing emails and segments tailored to our brand's unique needs. They've also been a great...

We recently completed onboarding with Listrak and I was impressed with the hi-touch service we received. The overall competence of everyone we worked with gave me confidence in transitioning four different brands simultaneously. Our Project Manager provided a roadmap and weekly status updates on our progress. When any questions arose, she immediately responded with follow-up steps and solutions....

Listrak has been an excellent solution for us at the Ready Store. The system is intuitive and user-friendly. The analytics are detailed and relevant. The tools available in Listrak have allowed us to personalize campaigns, and see excellent conversions. Our Listrak rep has been awesome to work with, the Listrak team is always quick to respond to questions and help us to utilize the platform fully.

We migrated from a two-provider solution to Listrak at the beginning of the year, and that has proven to be the right decision. The onboarding process and ongoing account management is high-touch, unlike the experience with most other vendors in the space. The Listrak team is solid, the technology is best in class, and the reporting is open and flexible. The latter is a very nice respite from othe...

Listrak has truly transformed our marketing efforts! Since we started using it, our customer acquisition and revenue have soared. The email tools are exceptional, making campaign creation and management a breeze. The detailed analytics offer valuable insights that help us continuously improve, alongside our monthly strategy calls with our rep. Listrak is user-friendly, effective, and the support...

Listrak has been an incredible partner in optimizing our CRM strategy. Since we began working with Listrak, we've been able to improve engagement and conversion rates, as well as set up various email and SMS journeys for our customers - this has been crucial for retention and meeting our goals. Listrak also has a helpful dashboard to analyze performance, which provides all the information needed t...

Since moving to Listrak, we have bi-weekly meetings with our CS rep and everyone is always quick to help and respond to our team when needed. Our email and SMS set up & send out process is so much easier as well! We love our LT team!

Listrak has been a longstanding partner of our firm for good reason. They are consistantly innovating for the future while providing elite customer support at every turn. From account representation to integration, product teams to senior leadership, the team has gone to great lengths to help our business scale for sustainable growth and find creative solutions for our unique operation. The Listra...

We migrated our brand over to Listrak (we now have two brands on Listrak) about 8 months ago and the integration was seamless. The onboarding team was very helpful with any questions we had and moved efficiently. Our account manager, along with support are always helpful and willing to go the extra mile to answer a questions or help solve a problem. The possibilities are endless in terms of segmen...

Since late 2018, we've enjoyed a delightful experience with Listrak, serving as our primary platform for managing email campaign planning, audience segmentation, and email editing. Our recent transition to Shopify was seamless thanks to Listrak's implementation team, and even our non-technical users have embraced the system effortlessly. Whenever we've reached out to tech support, they've consiste...

This Listrak app takes our Shopify Plus data and multiplies it in unbelievable new ways. We have been able to launch some really personalized, unique campaigns using the Listrak app. It enhances what we are already doing in Shopify. The deeper we get into the Listrak app/platform, the more there is to discover. They provide account level support, a thorough knowledge base, responsive chat, and eve...

Nine months ago, we shifted to Listrak, and it's been a game-changer. Their on boarding team handled everything seamlessly, ensuring a smooth transition. Whether it's our initial interaction or ongoing support, Listrak's service has consistently exceeded expectations. With their support, our marketing strategies have evolved rapidly and effectively. Highly recommend their stellar CS team.