Klaviyo: Email Marketing & SMS

Don't install their app unless you want to be harassed by them for the rest of your life!!! It is impossible to get rid of them; they turn into an immediate SPAM generator! I installed their app to evaluate. It did not meet my needs for the price, so I cancelled and uninstalled the app. Now I am continuously bombarded with dire warnings that I have exceeded my plan's usage limit, and I need to up...

Billing is a trap be very careful with “Active Profiles” I’ve used Klaviyo for some time, but their billing system around Active Profiles seriously needs to change. What many businesses need to understand is that you can be billed based on the number of active profiles in your account not simply the number of people you are actually emailing. This can create a massive and unexpected billing prob...

Crazy expensive app If you are mid or small size business try something else before you fell like us!

I have been using Klaviyo for a few years now, and using their Review app as well. About 3 months ago we found out that Klaviyo was inserting an extra script on our website causing it to be slower. For 3 months they didn't solve the issue, claimed we had hardcoded on our site and some other claims that had nothing to do with the issue. After pressuring the team to investigate this, it turned out t...

It’s okay but when trying to cancel it makes it extremely hard. I deinstalled the app wanting to stop it, and got an email that it will automatically bill me due to maxing the amount of subscribers. Logging it to cancel the account it so challenging and I still don’t know if it’s cancelled properly.

empty

One star. The software is fine. The company is the problem. I run a resale shop. Part of my inventory is published adult art books and Japanese gravure cards. Legal, sold openly on every major marketplace. I sent one campaign that featured an item in that category, not knowing it conflicted with their acceptable use policy. There was no warning. No takedown request. No do that again and we termi...

removed klaviyo because too expensive. Removing it has damaged my code and now shopify team are having to work to fix the problems. Avoid klaviyo like the plague!