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Shopify Inbox

顧客を知り尽くしたAI販売アシスタント

Shopify 提供 · 公開日：8月 2019 · 無料プランあり.

4.6 (5,480) Shopifyで 424,904 件のShopifyストアで利用 +4,832 インストール · 30日間 Built for Shopify

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オンラインストアのためのAI販売アシスタント

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Shopify Inbox について

Inbox は、AI 搭載の販売アシスタントをストアフロントに配置します。購入者は質問をしたり、カタログの中から自分に合った商品を見つける手助けを受けたりできます。購入者が Shop でサインインすると、Inbox エージェントは Shopify 全体にわたる購入者の好みや購入履歴をもとに、パーソナライズされた回答を返せます。Inbox はエージェントありでもなしでも利用できます。Inbox はカタログ、ポリシー、ストアのコンテンツから学習し、そのトーン、スタイル、ルールはあなたが管理します。Inbox エージェントは、最初のクリックの瞬間から買い物客をサポートします。設定不要で、カタログ、在庫、ポリシーに接続します。エージェントのトーン、スタイル、ルールを設定すれば、どの回答もブランドにふさわしいものになります。チャットを評価してエージェントを学習させましょう。評価すればするほど、エージェントの精度は高まります。分析機能も内蔵：対応した注文数、購入者満足度などを確認できます。

最終確認日：August 8, 2026 · Stale

アプリの詳細

開発者
Shopify
カテゴリー
Store management
料金
無料プランあり
公開日
8月 2019
評価
4.6 (5,480) Shopifyで

主な機能

  • オンラインストアのためのAI販売アシスタント
連携先：

Online Store Shopify Admin

1 件のプラン · 無料から

Free

無料

Shopify App Storeに掲載されているプランと価格です。

評価とレビュー

131 件のShopify App Storeレビューに基づく

矢印を使って個々のレビューを読めます

keep it up.
— 3darchstuffs
Me parece una app bastante funcional. Aun me falta explorar varios procesos de gestión. Pero hasta este momento, me ha agradado esta app. Gracias!
— Let Me Be México
Bom dia, Muito bom, recomendo! Só tem um problema que encontrei. Quando o cliente pede o link do produtos no site e ele está ok para aparecer, o card, dentro do conversa não trás o link para o cliente abrir o produto no site. Já revi todas as configurações, o cad do produto aparece na conversa, mas sem link para o cliente clicar e ir para a página do produto no site. E está tudo configurado...
— Evotrac – Máquinas que movem a terra
empty
— Two Babies Soap and Apothecary
Very pleasant and easy to use; the AI responses are scary accurate
— The Kabbalah Store US
If the customer sent a message without leaving an email or a phone number, we cannot follow up with the customer once he/she went offline. For this reason alone, I stopped using inbox. The problem above is solved on 26 Aug 2026. We are back on shopify inbox again. Just one thing, when the customer went offline, and received an email to view the converstaion, if the customer is using another dev...
— Forestwest AU
This app has immense untapped potential, I just wish Shopify had reached out to Store Owners for understanding more about customer support. AI agent is great but without a way to handover the conversation to a human agent, I dont think there is a way I can use it 24x7. In fact, I have made the hard decision of turning it off completely. There is a report named Storefront agent conversations an...
— 303 Exclusive Diecasts
Have been using Shopify Inbox for years with no issues. The latest update is completely unusable. No way to customise the look of it properly, no back buttons for customers to return to, the design makes no sense and there is too much information to fill in, in order to start the chat. Customer contact has dropped close to zero after this update defeating the whole point of having the website chat...
— A Twist Of Date
It's overkill for people to reach you... Turning it off.
— Coastal Flower Co.
Hello, I would like to report an issue with the Shopify Inbox chat widget that started occurring after the latest app update. Issue Description: Device / Orientation: Mobile smartphones in portrait orientation. Behavior: When clicking the chat bubble icon to open the chat, the chat window does not open, and the chat bubble icon completely disappears from the screen. Theme: Taiga. Additional Detail...
— Janoa
has this app been fixed ? im not installing it until its fixed
— StoneBase
If the customer sent a message without leaving an email or a phone number, we cannot follow up with the customer once he/she went offline. For this reason alone, I stopped using inbox.
— Forestwest AU
The new AI version of this app is not as good as the previous version. Despite creating several custom FAQ answers detailing the store location and having it select the correct answer in the test feature, I can not get the AI to give the store address when asking from the customer side of the app.
— Harley-Davidson Farthest North Outpost
1. Loading is far too slow! If the network is slightly worse, the loading speed is 3-5 times slower than the old version! 2. The FAQ section only appears when customer service agents are offline, rendering it practically useless; under normal circumstances, it merely displays static, meaningless product images. 3. The AI ​​chatbot fails to answer questions even when the relevant information exis...
— EDIKANI

概要 1 / 14

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