AnswerAI Chatbot & Live Chat

We’ve been using AnswerAI at IDA Sports, and it’s been a total game-changer for our customer experience! The setup was super easy; we were up and running in no time. The app is really intuitive and easy to train the AI to answer any repetitive questions that come in. Our customers receive fast, helpful answers to the most popular questions, which has made a big difference in satisfaction and reso...

A slick app that was very easily integrated onto our store, but also backed by a great support team and regular check-in communication from a customer success manager.

Great customer service! Works very well.

We chose AnswerAi after comparing competitors, and it’s proven to be the best value for the features offered. Setup was straightforward, the bot learned our 1500+ product range quickly, and handling support, sales, and product enquiries has been seamless. Ben provided outstanding one-on-one support during setup. He met with me weekly, walked me through everything, and always had helpful tips to i...

Excellent App Great at helping customers get the info they need and so reducing customer service time Also learns about your products and services automatically which is a great help not seen on some other AI bots The support is spot on Very happy with this

AnswerAI has significantly elevated our customer's experience and the efficiency in answering queries. The layout is super clear and it is very easy to train the chatbot to assist all the relevant customer questions. During our peak periods (promotions/sales) the AnwserAI is able to be trained on this is in bulk and take a significant amount of work load off our customer support team. It has pla...

After trying out 9 different AI chatbots, we can safely say that Answer AI is possibly the most customer-centric company we have come across. While our product line and volume (>300K SKUs of Industrial Parts) required a lot of non-standard work on their part, Ben & Thomas kept us updated at every step of the way on the progress and put their best foot forward. As unfortunate as it is that there...

Answer AI has been an absolute game-changer for our customer service team! It has become such a powerful tool, significantly reducing the volume of inquiries that reach our agents. This has allowed our team to focus on what truly matters, delivering exceptional service for more complex issues. The responses are impressively accurate and always maintain the correct tone of voice, ensuring our cust...

Super, simple a metre en place. Très compréhensible. Si l'AI pourrais parler toutes les langues serrais super Merci pour votre application

A great app. You can review the chats with customers and see which the AI has been able to answer and where it needs more information. You can then customise it and build up more specific responses and build the knowledge base of the AI. Amazing support and a great company to work with.

What can i say apart from this is an exceptional app and second to none when it comes to AI chat support for your business. Not only is the core functionality excellent and does exactly what it says it does, the support team behind this are also extremely helpful and supportive and will work with you to make sure the app delivers and is suited to your business requirements and help you along the w...

Love it! This is going to be a huge time saver for me as I single handedly run my new online store while managing my off line store. Setup was a breeze, and the team on hand to help

Ben and Tom have been fantastic to work with. They are always on hand for any questions and are always looking at ways to develop the app with our individual requirements in mind. Answer Ai Ltd are not a company that builds a product and leave it at that, they are continually developing and improving and its refreshing to work with such a proactive team.

Brilliant app! We are a small team so to free up time by having Answer AI installed has been invaluable to us. The support has been incredible - from the onboarding and hand holding from the start, speaking regularly on video calls to constantly improve the answers provided, we've never had this much support on tap from any other app. Highly recommend.

Really great app. Helps the overall cusotmer journey. Saves time for the customers and for ourselves.. Highly recommended.

This is by far the best AI Chat Bot on the Shopify app store. I have tried pretty much all of them and they are glitchy and do not understand the nuances of a conversation so fail to provide a high level of support. Answer AI I can 100% vouch for as being a far superior and more intelligent app. It has been a game changer for our customer service, It understands everything a customer can ask and p...

We have had a very positive experience with Answer Ai. The app works excellently, easily navigates customers around your site and most importantly answers customer queries and questions. Highly recommend.

We had reservations before using Answer AI Or any chat app due to the negative experiences we have had as consumers on other sites. I’m so happy we ignored ourselves as this app really is very good and far superior to any app I’ve used on any other website. My advice is stop looking and just add it to your site, it will reduce your emails received and be genuinely helpful to your customers.

We have been using this app for a few months now and it has been extremely helpful. The number of queries has reduced dramatically and the help that we have received from Thomas Hill and team has been excellent

I cannot say enough good things about this app and the CEO, Thomas Hill. Our company went viral this year. We’ve had a 400% increase in sales and we’re still growing. Our “team” consists of the owner and myself. We were going crazy trying to manage the massive influx of customer service requests. We were working late into the night. Since we’ve added Answer AI, it’s cut our work down 90%. Their ap...