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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

TIDIO LLC 提供 · 無料プランあり.

4.8 (1,240) Shopifyで 33,438 件のShopifyストアで利用

どのストアが使っているかを確認 — 国別、共起インストール、競合ギャップ → Proでロック解除

このアプリを管理

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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

Shopifyで入手 →

Tidio ‑ Live Chat & AI Chatbot について

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products もっと見る 閉じる

最終確認日：July 12, 2026 · Stale

アプリの詳細

開発者
TIDIO LLC
カテゴリー
Marketing & conversion
料金
無料プランあり
評価
4.8 (1,240) Shopifyで

主な機能

  • Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store
連携先：

Google Analytics Judge.me Klaviyo Mailchimp Zapier Zendesk

3 件のプラン · 無料から · 7 日間の無料トライアル

Free

無料

$29/month

$39/month

Shopify App Storeに掲載されているプランと価格です。

評価とレビュー

113 件のShopify App Storeレビューに基づく

矢印を使って個々のレビューを読めます

eficaz y rapida
— CamisetasDelVar
excelent
— Trgovina Ilić
Love the UX. It's easy to understand and not confusing to navigate.
— Madda Fella
Tidio is great! We have seen better conversions since using it and will now install it on all of our stores
— Fairtex Europe
Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.
— Paneros Clothing
So far so good. But just into the first month.
— Pyramid Parts Co.
Nos ayuda a enfocar la atención en lo que realmente importa sin desatender a los clientes.
— DecoAlum
Easy to install, and then works while Im asleep. Awesome addition to my store .
— OneEighty Performance
empty
— Relaxe
Great app so far works as advertised
— Waydoo Europe
Highly recommended
— GadgetHyper
No puedo instalar la aplicacion porque me sale un correo electronico que no es el mio. Como puedo hacer para poner en un nuevo correo eletronico?
— Pyramide Cosmetics
NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.
— TopJob
I tried multiple times to get help from your onboarding staff. had a couple of good meetings with them and then they ghosted me and did not answer any of my emails. Really wish they had helped implement the app.
— Hanz Driven
Chat widget overlaps sticky add to cart on mobile. Need to use custom code to move it. Poor UX
— Fresh Healthcare
I was charged twice by Tidio. I provided clear proof directly from my Shopify billing showing the duplicate charge, and even after acknowledging that the payment had been taken twice, they still refused to issue a refund. What makes the situation even worse is that I am now locked into a contract with them while trying to resolve an issue that should have been straightforward. I escalated the cas...
— Pom D'Azur
We upgraded to Tidio after reviewing the information provided on both the Shopify App Store and Tidio’s website, expecting the free trial to allow us to properly test the features and chatbot functionality before committing long-term. Unfortunately, after only one day, the bot stopped functioning the way it initially did, and many of the limitations and billing details were not clearly explained u...
— Direct Discount Furniture & Mattress LLC
The system is a mess. The app was double installed or something and causes us not able to receive the message from customer. We missed the data /message of the customers. And Tidio customer service looks busy or they simply ask AI to handle the issues (which is not working).
— VRTX BAND
Tidio has a feature that upgrades your package automatically. This is in theory a good idea during Seasonal sales. However, it doesn't downgrade automatically after that. Extreme seasonality is a known fact in E-Commerce, so it's undeniably bad intend by Tidio and was probably developed as a cash grab instead of convenience for small businesses. They upgrade you once your numbers rise and enjoy t...
— ART o LUNA

概要 1 / 19

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