Winback: SMS Marketing

★★★★★

I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.

★★★★★

Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing

★★★★★

App has gotten better. Receiving help from new manager is great. He does a great job of reaching out to the customers, guiding how to use the app to the best of the businesses capability. I'd recommend.

★★★★★

I like the easy way they have to set up cart abandons and winback feature. So far the support has been ok. I am considering upgrading my plan so I can have enough credits to activate and use more features.

★★★★★

Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.

★★★★★

The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!

★★★★★

I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.

★★★★★

The best app out there! Love the features and tracking. If you are serious about your e-commerce business this is the app you need installed ASAP!

★★★★★

Joe has been really helpful with trying to get me a great ROI. made 30k in sales over a few months. Well done team

★★★★★

Easy to install and customer service is quick to respond and assist. I recommend this for your business it has helped recoup abandon sales.

★★★★★

Love this app! Customer Winback and Abandon Cart have generated close to $250,000 in extra revenue in the 10 months we have been using it. They quietly do their thing in the background - it is only when you look at the data do you realize how effective it is.

★★★★★

I am extremely happy to recommend this app. It has already generated over $2,000 in extra revenue!

★★★★★

I have been messaging as I have credits that I paid for that I cannot use. and no one is getting back to me!

★★★★★

DIDNT WORK

★★★★★

No longer works :( And crickets from the support team

★★★★★

(READ 2024 UPDATE BELOW) Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick...

★★★★★

The app no longer works, yet they will still continue to charge your subscription on a monthly basis. SMS messages aren't being sent and their analytics tool isn't reporting. We've messaged their support several times and they are unresponsive. They wont cancel your subscription either, you will need to reach out to Shopify support to assure they remove the subscription.

★★★★★

The app is not working anymore (not loading). Customer support is not responding. They replied that they were investigating the issue 4 days ago. I wrote them back and did not get any response since then.

★★★★★

Seems they are no longer in business and offer no support anymore, I was a customer for 2 years and now I just get a 504 error when entering the app. Such a shame because this app generated over $500k in revenue for me :(

★★★★★

I installed this app in the summer of 2021 and it was fantastic for a few months as was customer service with "Joe". By January of 2022 (I was and still am on the $179/mo plan and have purchased thousands of extra credits), the delivery rate plummeted and customer service became sparse. I have BEGGED (via the app and email) to have management call me to discuss the issues with the app not deliveri...