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Ticket Flow ‑ Better support icon

Ticket Flow ‑ Better support

Let customers open tickets, reply in your Admin page

South tech 提供 · 公開日:5月 2026 · 無料プランあり.

5.0 (5) Shopifyで
このアプリを管理

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TicketFlow brings storefront support into Shopify Admin: tickets with customer & order context, email alerts, and links from your store menu and accounts.

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Ticket Flow ‑ Better support について

TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers.

最終確認日:October 5, 2026 · Aging

アプリの詳細

開発者
South tech
カテゴリー
Store management
料金
無料プランあり
公開日
5月 2026
評価
5.0 (5) Shopifyで

主な機能

  • Email notifications
  • Clients and Admin tickets
  • AI responses generation
  • Admin only tickets (for intern tickets)
  • Bulk tickets edit
連携先:

Shopify Admin

2 件のプラン · 無料から · 7 日間の無料トライアル

Free Plan

無料

Premium

$9.90/month

Shopify App Storeに掲載されているプランと価格です。

評価とレビュー

11 件のShopify App Storeレビューに基づく

矢印を使って個々のレビューを読めます

Best client support app, easy to use and very powerful.
— ViXELZ
Ticket Flow is a good app and it also has great support.
— SchmierCup
Great app to centralize client support and keep track of everything without flooding our email box
— Dewly
Much better than usual apps, much simpler and efficient to use!
— Murphy Tech
This app really helped me manage tickets on my store, I recommend it.
— AEKONIK PH
Before using it, our inbox was overloaded and it was difficult to know which requests had already been answered, which ones were still pending, or what another team member had already done. Now everything is centralized and structured. The workflow is simple, the ticket statuses are clear, and all the Ai response feature saves time on repetitive requests. It is a great tool for keeping customer s...
— Rahma e-Shop
We've had a great experience with TicketFlow. It's simple to use, keeps our support tickets well organized, and helps our team respond to customers much faster. Great tool!
— Mini Wonder
TicketFlow has made our customer support much more organized. Everything is in one place, making it easy to track conversations and collaborate with the team. Highly recommended!
— Flairscords
TicketFlow made our support much easier to manage. Everything is clear, organized and linked to the right order.it saves our team a lot of time and helps avoid missed messages or duplicate replies
— Little Legacy Kids
Very useful app for any Shopify store that wants to improve customer support. Being able to connect each support request directly to an order is a major advantage. We can quickly understand the customer's situation without searching manually through Shopify, emails, or internal messages. The ticket history is also very clear, especially when several people work on support. Everyone stays aligned...
— AEKONIK PH
TicketFlow completely changed the way we manage customer support. Before, we were receiving a huge number of emails every day and it was very easy to lose track of conversations, previous replies, and what had already been done. Now, everything is clear and organized in one place. The whole team can see the ticket history, what a colleague already replied, what actions were taken, and whether the...
— LUNA LOLA

概要 1 / 11

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