Snowball: Affiliate Marketing

★★★★★

Support was very helpful in resolving the issue and providing a solution. - Wayne Pastoral Full-Stack Developer at WAMA

★★★★★

My experience with Social Snowball has been phenomenal. Katie is the best CSM + incredibly helpful and responsive, and Ani is truly the best developer. I absolutely love working with them! They genuinely listen to our needs and even share feature requests with their team for future improvements. Making the switch from Impact to Social Snowball has been life-changing. Nothing but an amazing experie...

★★★★★

Helpful support and it works as advertised. Easy to setup and brand ambassadors are happy.

★★★★★

My experience with Social Snowball and their team has been phenomenal. I am impressed by how responsive and helpful they are. I also think it's really cool that if I encounter a need that isn't a feature of theirs yet, they communicate it to their team for consideration for future app improvements. Nothing but a good experience so far.

★★★★★

The team at Social Snowball is great! They're so quick to help and very knowledgeable about all things influencer marketing!

★★★★★

Working with Social Snowball has been a great experience. Their team is responsive, knowledgeable, and always willing to help. The platform is intuitive and easy to navigate, making it simple for both our team and our ambassadors to use. We've been very pleased with the overall experience and have seen our program continue to grow as a result.

★★★★★

Excellent!

★★★★★

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★★★★★

Social Snowball has helped us manage our affiliate programs and they have been a huge help. Customer Service is very prompt and they really want to hear how they can improve and become more efficient. Overall a great experience!

★★★★★

Great app to build out a tiered influencer program and track data across sales and social media. Since using it it's made my job easier and processes more efficient with all the integrations it has available.

★★★★★

Social Snowball has been a great tool to add to our affiliate stack. It has made working with our affiliate partners so much smoother, and their team is extremely willing to help with any strategy work needed. Must have!

★★★★★

We are very happy to be working with and using the Social Snowball platform for our affiliate and influencer program. It has helped us scale our program by allowing us to create separate tiers based on each affiliates level of following, engagement, and sales. The creator search tool integration with Meta allows us to easily communicate and discover relevant influencers, and we know that our data...

★★★★★

The product itself would earn 4 stars from us. Onboarding was smooth, our account manager was helpful throughout, and the app is easy to set up and run. Two things to know before installing. First, affiliate marketing attracts fraud, and this app has no real playbook for it. We dealt with more scammers and bad-faith users than genuine customers who wanted to share the brand. Overseas coupon abus...

★★★★★

Very frustrating experience, constantly uncovering bugs, lack of required features and over attribution. Very manual and time intensive

★★★★★

Avoid this app, as there is a very good chance that it will not work smoothly. I had problems getting access to search for creators. They said that other customers had similar problems, and they offered a secondary service that they were building as a work around. I said I would consider it, and needed more information. I even scheduled a demo with them to review it. But, that was not good en...

★★★★★

This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!

★★★★★

I've been trying to disable a subscription, and it's impossible. Their terms of service say you can go on the subscription page to turn it off, and that's completely untrue. This is how they get your money.

★★★★★

A lot of sales will get tagged as an "affiliate referral" when it is not. I have facebook utms on a ton of orders that also got tagged for being from an affiliate.

★★★★★

Honestly it was a good app until we got flooded with scammers abusing the system. We have been threatened multiple times that they will create fake trustpilot reviews and use bots to spam our socials. I reached out to social snowball on assistance and some guidance on how to deal with the scammers, unfortunately they weren't of any help. Very disappointed.

★★★★★

The customer service is quite poor - borderline making the platform unusable, as it does have a few issues. They dont man the chat or respond to the support@ email address. Even once you are a paying customer and they send you an invite to schedule a meeting with a CSM via Hubspot, no meeting actually gets booked. So you are just wasting your time contacting them. I had high hopes for the platfor...