ShareASale

What a total waste of money, trust and good will!

Just awful. All app screens are blank and the pixel code won't save because there's errors. Impossible to configure.

Similar to other user experiences - I had to place 3 test orders which resulted in me getting charged with Shopify fees, only to find out after two hours of the application that they expect almost 1K in setup fees. If they had informed me up front I would never have bothered.

We've been very hesitant in joining ShareASale due to the very poor ratings of their Shopify application. We finally set up the account and spent a number of days emailing back and forth with the company ( of which all their responses were slow), and very annoyingly when we finished installing and applying the code to our website, we were met with a page asking us to pay a setup fee. The fees cons...

I'm not one to ever write a negative review and can usually resolve issues easily but the customer service with shareasale is the most unresponsive and worst I have ever dealt with as a business owner. We've tried to get help with an urgent issue for over two weeks now (which should have a simple solution) and their team doesn't address and resolve the issue and won't hop on a 10 min call to solve...

Too much Joining Fee.

The program seems to be good, but the customer service is non-existent. I can't get a hold of anyone. They are incredibly responsive on the sales side, but once you sign up, they drop off the face of the earth. I am shocked to find that they don't have an implementation team to help you get up and running. You are left to try and figure things out on your own. They have some help articles, bu...

They have charged me over $1,000 and there is not a single sale. I asked for a refund of $ 150 that was on my balance, but support does not answer. Scammers. You need to be careful. After they answered me, I correct the review: there were 2 sales. At the same time, I paid $750 for connecting to the platform and several hundred dollars for sales and monthly maintenance. Now I'm trying to close my...

I don't think such poor rating is unjustified. Just the other day after I paid, I tried to seek some official tutorials on how to set up the program, but I received a reply that it was a self-service platform and they could only give some suggestions. Didn't even read my email needs carefully and I don't think the cooperation will provide any good service after that. I suggest that merchants who h...

The app does not load at all in any browser. I'm assuming they pushed code right before the holiday and are having trouble getting it fixed with everybody out of office but it's currently unusable.

App is pure trash. Amazing how such a large digital company can't figure out a simple API integration

Installed the app, but cant use it and there is no way to troubleshoot this error. Tried reaching out to ShareASale support but no response either. I’m trying to use their Shopify app, but it needs to be updated to support the SameSite cookie security changes made to Chrome 80. Not sure if they ever updated their app for this.