Loop Returns & Exchanges

Loop 提供 · 無料プランあり.

4.7 (405) Shopifyで 6,052 件のShopifyストアで利用

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開発者プロフィールを認証してバッジを獲得し、アプリの信頼を築きましょう。

Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue.

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Loop Returns & Exchanges について

Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences. Automate returns & incentivize exchanges with Shop Now & Bonus Credit Improve pre-purchase conversion with Checkout+, Package Protection and Delivery Prevent return fraud with AI, rules, Workflows & blocklists Let customers edit orders post-purchase to reduce cancellations & support Proactive tracking & notifications that reduce WISMO & improve visibility もっと見る閉じる

最終確認日：July 12, 2026 · Fresh

アプリの詳細

開発者: Loop
カテゴリー: Orders & shipping
料金: 無料プランあり
評価: 4.7 (405) Shopifyで

主な機能

Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue

連携先：

Attentive, Checkout, Customer accounts, Global-E, Gorgias, Klaviyo, NetSuite, Shiphero, Shopify Admin, Shopify Flow, Shopify POS

3 件のプラン · 無料から · 29 日間の無料トライアル

Free

無料

$155/month

$340/month

Shopify App Storeに掲載されているプランと価格です。

評価とレビュー

89 件のShopify App Storeレビューに基づく

矢印を使って個々のレビューを読めます

Rece provided outstanding customer support from start to finish. He was quick to respond, patient, knowledgeable, and took the time to clearly explain everything until the issue was fully resolved. His communication was professional, friendly, and made the whole process easy and stress-free. It's rare to receive this level of support, and Rece truly went above and beyond. Thank you for the excelle...

— Alma Mater Footwear

Fast, helpful and accurate support!

— Tracksmith

Very easy platform to navigate with helpful insights. Automates the return/exchange process which frees up time for our team to better help customers with other issues. Responsive and thoughtful assistance when called upon as well!!

— Criquet Shirts

super helpful

— Aurate New York

empty

— Emme Parsons

Customer service support Reece is TOP NOTCH... seriously the only one who can figure out every issue at lightening speed. Always appreciate his timely and helpful reply!

— Oh Clementine

Every one in a while the platform and its comms are confusing for our customers/team. But every time we've reached out for clarity, the Loop team has been very helpful.

— Mixed by Nasrin

Loop's customer service and expertise in navigating Shopify stores is great!

— Westman Atelier Dev

Return processing has become super manageable for us. Loop Returns is a great app to streamline your returns, and their support is also very helpful. Emma was very polite and responsive. She helped very quickly and provided a solution we were looking for.

— Trybello

Thank you very much for your help, Rece G. Your support was both helpful and quick. Amazing work with you

— SIR.

Support team quick to respond and Emma was super helpful!

— mindbodygreen

Emma answered my question swiftly and clearly, without being wordy, and got straight to the point. Thanks again, Emma!

— Birdwell

Customer service is poor - no calls or demos given - it is a complete pain to setup.

— Keada Sports

Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.

— United By Blue

This has been the worst onboarding experience I've ever had. The customer service/technical support is nonexistent and you will run into countless issues left unresolved for months. They provide no technical support at all. Absolutely RUN! I'm trying to get out of it as soon as I can and probably will try Swap Commerce.

— Past Midnight

Worst experience I’ve ever had with a Shopify app. We attempted to get this app activated for 6–7 weeks and never even reached the point of being able to use it. You cannot activate the app without a sales call, and that call is not onboarding it’s a commission-driven sales pitch designed to extract as much money as possible using vague, shifting “custom pricing.” We were assigned a sales repr...

— Pretty Little Home

I could not test the app, because an onboarding call is mandatory. I don't need an onboarding call. It's a waste of time. Make it optional and not mandatory.

— SAINT SKEI

I am extremely frustrated with Loop. We had our initial call and signed a contract with them nearly a month ago and we're nowhere near ready to go live. They say you get an 'onboarding specialist' but you don't. The platform is very confusing to set up and when you think you've done it right and test it, nothing worked correctly and you don't get any response from them. I emailed my specialist ove...

— TheGuideliner™

Truly one of the worst onboarding experiences I've encountered. They don't hop on a call with you to review how to set up returns correctly. Their documentation isn't easy to follow. It takes too long to get your "onboarding specialist" to respond to your emails. It took us weeks to setup...and we still haven't correctly configured it. Overall, a very frustrating experience.

— HealthyFeetStore.com