iThink Logistics

We have experienced excellent customer support from the iThink Logistics team, backed by a strong backend that ensures timely order dispatches. Their responsiveness in resolving courier-related issues is commendable, with quick turnaround times that are critical for any e-commerce business. What truly stands out is their flexibility and customer-first approach. They go above and beyond to resolve...

We have been working with IThink Logistics for our D2C brand, and the experience has been very smooth and reliable. Their platform is user-friendly, order processing is efficient, and the support team is always responsive and helpful. Deliveries are timely, and they handle shipments professionally. Overall, a great logistics partner for scaling D2C operations.

have been using Ithink Logistics for my e-commerce shipments and overall my experience has been good. The platform is easy to use, order processing is smooth, and shipment tracking works well. Pickup and delivery services are also reliable for most orders. The only area that could be improved is customer support, which sometimes takes longer to respond. Apart from that, everything else like shipp...

We have had a good experience working with iThink Logistics. The team is responsive and supportive, especially when it comes to resolving operational queries and shipment-related concerns. Their coordination during dispatch planning and tracking updates has been smooth. Kalpana and Vishal from the team are very supportive. Thanks to them.

NO.1 Logistics Partner In The Ecommerce Industries. Excellent Customer Support. Very Helpful Team, On Time Support. Highly Recommended I Think Logistics To Any New Growing Start Up Ecommerce Platform Becasue No Extra And Fake Charges Of Any Kind Is Deducted. Special Thanks To Priyanka Mam,Mayuri Mam And Pragati Mam From I Think Have Been Extremely Helpful. The only request from our side is th...

we had a great experience with this third-party logistics service. Their escalation team is extremely responsive and helpful. Whenever there’s an issue or concern, they respond quickly and resolve the problem efficiently. What stands out the most is their parcel delivery process, which is smooth and timely. Delivery times are consistently accurate, and parcels are always delivered within the expe...

We’ve been working with iThink Logistics since their early days, and it has been one of the best logistics aggregator experiences we’ve had in India. In logistics, You don't need support always but when things go out of hand delays, shipment issues, courier escalations and what truly matters at that point is support. The iThink team has consistently stood out here. Their responsiveness and willin...

I’m honestly really happy with the I think logistics service. The team was super responsive, polite, and genuinely helpful from start to finish. They kept me in the loop the whole time and answered my questions quickly without any hassle. My delivery arrived right on time and in perfect condition, which made everything completely stress-free. You can tell they actually care about their customers....

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Team has helped us to get more benefits at a reasonable rate and are open to connect us with 3rd party vendors Team is very flexible and go out of the way to solve customer logistics grievances and timely closure to imp tickets which are very critic...

We had a wonderful experience working with Avani during her time as our account manager at iThink Logistics. She handled escalations and order queries with impressive speed and urgency, always staying highly responsive on the WhatsApp group. Her proactive approach and ownership made logistics coordination smooth and stress-free for us. We truly appreciated her support and professionalism, and we w...

We’ve been associated with this logistics since 2024 and have had a good experience so far. The platform is easy to use, integrations work well with Shopify, and order processing has been reliable also Our POC Arina is helpful and responsive. It has definitely simplified our logistics operations.

We’ve been using iThink Logistics for the past three years for our D2C brand, IYKA, and the experience has been excellent. Their service has been reliable and consistent throughout. A special mention to our dedicated service agent, Mr. Sujith, who has been doing a wonderful job—his support, responsiveness, and assistance make day-to-day operations much smoother. The dashboard is simple, intuitive...