FraudLabs Pro Fraud Prevention

★★★★★

Great App works just like it says. Have to give it some time for you to get used to. Think of it as an advanced part of Shopify's fraud detection

★★★★★

Install went smooth. Initial setup with name and email filters smooth. So far so good after 1/2 hr. App has many additional features of which I am not using yet. Lets wait and see how it performs.

★★★★★

The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.

★★★★★

I use this app and it is amazing. I recommend it to everyone because is very useful. Help accurately to identify any fraud.

★★★★★

Simple app for Transactional fraud checks, cost effective and very responsive support staff. Could not recommend more.

★★★★★

I only have 1 sale since my store just open and it did fine. It makes me fell more secure since right before I opened I had 2 known emails sign up for an email notification of store opening. I found out via an email verification search that they had problems so I added the FraudPro app.

★★★★★

Great app really help to protect your business

★★★★★

So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs.

★★★★★

i love this app it is protect you from fraud

★★★★★

Love the app. Makes me feel so much more secure about preventing fraud. Easy to use.

★★★★★

Great tool to avoid fraud!! Must Have! https://sexyrealsexdolls.com

★★★★★

Free is good and I can stop people suspected of fraud. Thank you!

★★★★★

We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does t...

★★★★★

wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall

★★★★★

Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Aga...

★★★★★

The customer service is horrible. I was charged a monthly fee and should not have been. reached out and was told I have to contact Shopify for a refund. everyone knows shopify doesn't refund directly for apps the actually app company has too, its in writing everywhere on shopify support. I even provided this proof to the rep I spoke to. Please find another app to use.

★★★★★

Doesn't work as expected. Blacklist customers still can place orders, which is not what we want. We need to block certain customers from submitting orders.

★★★★★

Flagged normal orders, even orders I manually took the payment on. and didn't flag real fraud, pointless, worse then the built in shopify system. I was looking for something to automatically cancel high risk orders, this cant even find them.

★★★★★

fraudlabs said it was all good no risk, then i get charge backs, does not work

★★★★★

My worst mistake with my first business was trusting this app for a year +. Over $2,000 in recent approved transactions have become chargebacks and still counting! You will be better off trusting the opinion of a rock for some of these cases. Do yourself a favor and use a real service like NoFraud or Signified from the get-go, as fraudlabs has proven to be nothing but a sad joke for me.