Discount Ninja Promo Engine

★★★★★

Very great team, very quick to reply and even if they don't have the solution to what you are trying to achieve, they are giving you advices on workarounds. They are constantly evolving and make sure your needs are accounted in their future app updates.

★★★★★

Super quick and effective customer support!

★★★★★

Super helpful support team. They resolved our Dynamic Pricing issue quickly, implemented the fix for us free of charge, and even helped again when the issue returned after a theme rollback on our side. Fast, clear communication throughout and such a smooth process. Really appreciate all the help, highly recommend!

★★★★★

Great app. Great support Jaypee was great help setting up the app and understanding features. Highly recommend. Great app if want to do discount for products for EOFY but block further coupon codes whilst app turned on.

★★★★★

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★★★★★

I worked with Manuel to understand the issues with the cart codes and why they aren't generating. He was very helpful in investigating the problem and provided support with other information I needed for the new theme as well. Thank you so much!

★★★★★

Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!

★★★★★

App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.

★★★★★

We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns. I also want to highlight Jaypee from their support team - incredibly professional, knowledge...

★★★★★

Wonderful app and great customer service!

★★★★★

Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!

★★★★★

Great customer service, they always make sure your issue is resolved and in a timely manner. This app allows for promotions other apps do not support. 100% recommend.

★★★★★

nothing works. do yourself a favor and never buy this

★★★★★

Was looking forward to using this app to apply automatic discounts and have the discounts displayed on the product and collection pages but you need to do a ton of coding in order for that to happen and they offer this service for free but it takes 5 days or more and they dont teach you how to do it yourself. Nobody has 5 days to wait, other then that the app is decent.

★★★★★

Unfortunate to have to review this now after being a customer for awhile but they've impacted our business again and support is dropping the ball. Support is often slow when we actually need them, and any theme-updates BREAKS their app. There is a "3-Day" required rule for them to help get their app up in this situation and we lost significant revenue because of it. Also note, this "estimate" do...

★★★★★

We really wanted to use to use this app. It is unfortunately very difficult to use with very limited support. This impacts most of your core shopify files so if you decide to do this you really can't just go back.

★★★★★

Customer service is the worst. They send me text with childish content that doesn't seem like a businessman. There is a high possibility that some problems will occur when installing the app. Therefore, customer service is very important. This app is not recommended. If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.

★★★★★

Been with this app for over a year now. There is good and bad. First the pros: 1) This app is several apps rolled into one. 2) Lots of promos to choose from. 2) Affordable. 3) Customizable. 4) Help desk is around for basic issues. 5) Help desk will get back to you timely, even when they are "not online", again for basic issues. Now the Bad: 1) Not user friendly to install. You will need help a...

★★★★★

Just like a similar review put it, we really wanted to love this app but we just couldn't get this app to function properly. I'm envious of the stores that were able to use Discount Ninja with no problems. We tried for 3 months but it just wasn't worth it. Our biggest issue was trying to get Discount Ninja to work with our cart (Rebuy) as well as Shopify Scripts we had live for shipping. It took...

★★★★★

Automatic discount doesnt work properly. Really annoying and frustating. Eventho I did everything right.