Rewind Backups

★★★★★

Your responsiveness, timeliness, and expert support throughout this process are incredibly appreciated. You went beyond simply answering my questions, and I’m very grateful that you took this back to your team and were able to provide the export. Thank you again for all your help!

★★★★★

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★★★★★

Great customer service. Quick and accurate help.

★★★★★

The customer service for the Rewind app is fantastic. Vitor spent significant time patiently providing comprehensive explanations (via email and video call) of all of the different elements of our plan and what we need to do to ensure our site can be safely restored if needed. There are certainly aspects to be aware of when using the app - things that cannot be backed up due to privacy, API com...

★★★★★

Waited on meeting even though I was 9 minutes late and was courtiuos and helpful.

★★★★★

Rewind Backups was easy to install and started protecting our store data immediately. The interface is straightforward, and the features provide peace of mind knowing our Shopify data is being securely backed up. We did experience a login issue initially, but their support team was responsive, helpful, and followed through on all communication until everything was resolved. It’s reassuring to kno...

★★★★★

We migrated from Bigcommerce to Shopify. We trust Rewind to provide backups in case of any unfortunate data loss. We used Rewind on our Bigcommerce store and we are thrilled to be able to continue to use Rewind with Shopify. Great support. Very helpful!!

★★★★★

Over the years, Rewind's customer service has always replied quickly and has been exceptional. We haven't had to do anything but let the service do its job. We feel confident and safe using this product.

★★★★★

Thank-you Vitor! While new to Rewind, I had a small issue and got locked out of my account for a few days. This happened as my free trial was coming to and end. I do feel the confirmation to continue with my paid subscription was difficult, but help response was great.

★★★★★

Saved the day after another app deleted a ton of collection - get it, when something goes wrong you'll be glad you had it installed!

★★★★★

I can't imagine losing any of my data. Accidents happen and if you delete something by mistake, it's gone. Thanks to Rewind I don't have to worry about that. [Update] - Well it happened :( I had two products open that were very similar and I mistakenly made some of the edits to the wrong one. I went to the Rewind app, found the right version and restored the page. It worked beautifully! [3–31-...

★★★★★

Excellent service client!

★★★★★

The app doesn't work and they will charge you 5x more than what is advertised. Stay away.

★★★★★

I cancelled this and I've still been charged. I will update my review if they fix it, otherwise be warned they've doubled the cost I originally agreed to and now I can't unsubscribe and stop paying. Despite cancelling it weeks ago, I'm still being billed for it!

★★★★★

We thought this app will cost 9 USD a month... now we paid for long time around 40 to 50 USD ...

★★★★★

We lost our Website in Mar 26 while we were away. The 'bug' in the software was from Orderly emails. Rewind helped us recover our website from the backups taken by their product. A couple of learning from this exercise might help our customers:- 1. The entire website is not backup probably because some of the linkages is in Shopify code rather than within the database. 2. This would mean what...

★★★★★

I have successfully restored in the past with Rewind. I used to have a good review for this app. We triggered a blog restore on a Friday and were not able to recover the data until one of their support members restored it manually on the folowing Tuesday. By that time, we were no longer getting traffic on previously highly ranked keyword. If this would have been product data, we would have been...

★★★★★

Restore was blocked for 4 days in our other store. Nobody available for help over the weekend. I also don't like you cannot restore specific items. You either restore ALL blog posts or none, ALL products or none, ALL collections or none and so. Switching to other app.

★★★★★

was free, they charged me 160 euros. not recommended

★★★★★

Used this for more than 3 years. Logged in today and noticed that our account was deactivated because we have not logged in for over 90 days. This is a back and restore app. So we will have a need to login to check only when there is a need for a restore. However, the app did not stop collecting the charges for all these months. To add to the woes, the account restoration also did not work.