RepairDesk

Jewelry repair tracking: run every repair from intake to collection, update customers, get paid.

A repair is a promise to your customer — and chasing it by phone wastes time. RepairDesk is jewelry repair software: one place for jewellers, watchmakers and repair shops to run every repair from intake to collection. Create repair tickets with jewelry fields (metal, stone, size, carat), send quotes for online approval, document items with photos, and update customers automatically by email or SMS. Customers track progress themselves; you collect payments and manage parts. 14-day free trial, no

• Ticket management — track every repair from intake to pickup in one place
• Customer updates — automatic email & SMS alerts + a self-serve tracking page
• Quotes & payments — online quote approval, deposits, payments, photo records