Chargeflow Prevent Chargebacks

There were a couple of hiccups along the journey but the customer support team handled it eventually. It needed escalation to the higher management but we appreciate that Chargeflow cooperated with us and resolved the issue we had. Apart from that, the chargeflow prevent and AI automation stuff works well

Special thanks to Mariane and Chiara as they cooperated with us and worked really hard to resolve the matter in the end. We recommend Chargeflow

Excellent, patient support — and genuinely free to start

I'm a pre-launch store, so I've spent far more time asking setup questions than I have fighting disputes, and the Chargeflow support team has been outstanding throughout. Every question I've asked about integrations, evidence requirements, and policy setup has been answered clearly and patiently, and any issue I've raised has been looked into and resolved promptly.

What sold me on Chargeflow was the model: 25%, only on chargebacks you actually win. There's no upfront cost while you're getting set up, which for a new store is exactly the right way to do it — you only pay when they've already recovered money for you.

I'd recommend it to any store owner who wants disputes handled properly without adding a fixed monthly cost before they've made their first sale.

Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence!! That’s crazy.

They submitted a chargeback a month before the actual deadline, completely locking us out from uploading our own proof. The customer immediately won because the evidence submitted was so stupid!! It is a dangerous tool that does more harm than good. 100% warning to everyone: do not use!