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WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat
Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports.
- Recover abandoned carts with automated WhatsApp Marketing flows and reminders
- Send WhatsApp marketing campaigns to targeted segments with approved templates
- AI agent answers customers and recommends products on WhatsApp in 96+ languages
- Shared chat inbox with Shopify order context, tags, assignment and quick replies
- Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
Languages
French, English, Spanish, Italian, German, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- API
- Gorgias
- Klaviyo
- WhatsApp API
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Cart recovery
Pricing
Choose the plan that best fits your business.
Demo
Free
Pro
$89 / month
Features
- Personalized WhatsApp number
- Order confirmation on WhatsApp
- Abandoned cart on WhatsApp
- Unlimited campaigns
- Unlimited number of contacts
Scale
$149 / month
Features
- All Pro plan features
- AI conversational
- Advanced automations on WhatsApp
- Shipping update
- Personalized support
- Green tick assistance
- Klaviyo integration
- Custom segments & lists
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (116)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy and fast to set up, with a simple, intuitive interface used daily. They highlight strong revenue impact and very high ROAS, especially from WhatsApp abandoned cart recovery and automated flows for updates, win-backs, and promotions. Advanced segmentation and personalization drive high engagement versus email/SMS. Performance is stable at scale, and support is praised as fast, proactive, and strategically helpful.
Super application, sans doute la meilleure APP Whatsapp du marché :
- Lucas est incroyablement réactif que se soit pour l'aide pour la configuration et même après. -> SAV Top
-Le taux d'ouverture est superbe et les ROAS sont incroyable, je suis à x75
-L'interface Kanal est très fluide et très claire
Les possibilités sont nombreuses : Panier abandonnée, win-back etc...
Le support est au top! L'integration via MCP et API fonctionne, pas mal de personnalisation qu'on puisse faire et l'équipe toujours à l'écoute
Merci à l'Equipe Kanal (Erevan et Hugo) pour leur aide qui m'a permis de lancer ma campagne marketing en toute simplicité. Je recommande le produit
Support
App support provided by KANAL SAS.
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