HelpMate ‑ FAQ & Help Center

Name: HelpMate ‑ FAQ & Help Center
Brand: GroPulse
Rating: 5.0 (1 reviews)

Pricing: Free
Rating: 5.0 (1)
Developer: GroPulse

Install

Answers shopper questions before they ask

Give shoppers a floating help center with searchable FAQs, so they find answers on their own.

HelpMate adds a floating help button to your storefront that opens a self-service FAQ center. Group questions into categories, highlight key topics in a separate featured section, and write answers with formatted text, images, links, and video. Shoppers can browse by category or search all questions and answers. Choose a light or dark theme, set your accent color, button position, and labels, then preview changes before turning the widget on from your theme editor.

Organize questions into categories that shoppers browse step by step
Let shoppers search every question and answer from one search box
Write rich answers with images, links, video, and formatted text
Match your brand with light or dark themes, colors, and custom labels
Preview the widget live and turn it on from your theme editor

Languages

English, German, Spanish, French, Japanese, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), Italian, Hindi, Dutch, Vietnamese, Greek, and Finnish

Works with

Shopify Admin

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

May 22, 2024

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

Culimer Equipment LLC

United States

26 minutes using the app

GroPulse replied January 19, 2026

Thank you for your feedback!
We’re glad HelpMate – FAQ & Help Center delivered exactly what you were looking for. Sometimes small details, like opening links in the same window, make a big difference.

Thanks for choosing HelpMate, and feel free to reach out if you ever need help or have suggestions!