Census: Customer Surveys

Census: Customer Surveys

Pricing
Free plan available. Free trial available.
Rating
5.0 (19)
Developer
Vervaunt

Turn every order into a source of intelligence and learnings.

Census turns the order confirmation page into your richest source of first-party data. Deploy intelligent, rule-based surveys exactly where customers are most engaged and turn their answers into a genuine competitive edge: smarter attribution, deeper on-site feedback, customer insights and overall sentiment. Adapt by device, shipping address, basket, product type and more, then let our AI-powered dashboard do the heavy lifting: qualitative feedback distilled into clear insight.

Census turns the order confirmation page into your richest source of first-party data. Deploy intelligent, rule-based surveys exactly where customers are most engaged and turn their answers into a genuine competitive edge: smarter attribution, deeper on-site feedback, customer insights and overall sentiment. Adapt by device, shipping address, basket, product type and more, then let our AI-powered dashboard do the heavy lifting: qualitative feedback distilled into clear insight. more
  • Ask rule-based questions for key ecommerce variables, with sophisticated logic.
  • Gather valuable feedback on where users first discovered your brand or business.
  • View reports on submissions and filter based on key variables.
  • AI-generated actionable recommendations for your store.
  • Speed tested by Shopify, with officially no performance impact on your store.

Languages

English, French, Spanish, German, and Polish

Works with

Pricing

Choose the plan that best fits your business.

Free Always Plan

Free

Features

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 / month

Features

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

28-day free trial

Platinum Plan

$50 / month

Features

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

28-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (19)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 31, 2025

I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.

SIRPLUS
United Kingdom
8 days using the app
July 17, 2024

A simple, cost-effective post purchase survey solution at a fraction of the cost of other platforms – strongly recommend.

Really easy to set up and provides a great insight into customer base. The support from the team has been brilliant, too – fast and effective.

Tom's Studio
United Kingdom
12 days using the app
January 30, 2024

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Billionaire Boys Club
United States
14 days using the app

Support

App support provided by Vervaunt.

Developer

Vervaunt

Rex House, 4 - 12 Regent Street, London, BFP, SW1Y 4PE, GB

Launched

July 22, 2021

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